flypass · Legal
Privacy Policy
What flypass (pouncefly.com) stores about you, what it never sees, and how to get your data removed. Effective July 5, 2026. Questions: support@pouncefly.com.
1. What we collect
Account data. If you create an account: your email address, your saved routes and alert preferences, and your subscription status (plan, renewal date). Sign-in uses a session cookie (flypass_session) — that cookie is essential to the service and is the only cookie flypass sets.
Usage events. First-party, self-hosted product events (for example “checkout started”) tied to your account id. We use them to understand and improve the product. No third-party advertising trackers, no ad pixels, no data sales.
Alert delivery details. If you set up alerts, the delivery address you provide (email, or a Telegram handle if you connect one).
2. What we never see
Your card details. Payments run on our payment partner’s hosted checkout — the partner acts as merchant of record and handles card data, taxes, and invoices on their systems. flypass receives only the subscription status (for example “active until date X”), never a card number.
3. Who else touches data
Three categories of processors, each receiving the minimum needed: the payment partner (merchant of record — billing), our transactional email provider (delivering sign-in links and alert emails), and our hosting/edge infrastructure (serving the site). We do not sell or share your data with anyone for advertising.
4. Retention and deletion
Account data is kept while your account exists. Email support@pouncefly.com from your account address to have your account and its data deleted — we confirm within a few days. Billing records held by the payment partner are retained by them as tax law requires.
5. Your rights
You can ask for a copy of the data we hold about you, ask us to correct it, or ask us to delete it — all via support@pouncefly.com. If you are in the EU/EEA or UK, these correspond to your GDPR rights of access, rectification, and erasure, and you also have the right to complain to your local supervisory authority.
6. Changes and contact
If this policy changes materially we will announce it on the site and update the effective date above. Contact: support@pouncefly.com. See also the Terms of Service.